Six Steps to succession planning for Businesses

Transitions and change are challenging—especially for small business owners. It can be tough to wrap your head around leaving something you created and led, and even more complex if multiple people might be interested in taking over. That’s why I wrote 6 Steps to Succession Planning for Businesses.

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The Foci Story

Mark CohenIt was a few days before Christmas in 2001 when I got the call. A former business partner from S&P (Standard and Poors) asked if I could help him create a web-based system for financial advisors at American Express. My role would be to run a User...
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What Happened to the Empress’ Clothes?

Fashion trends start out subtly and evolve from season to season until they become ubiquitous and fade away. Fashion expert Joanie Abraham finds the latest news in fashion a little alarming. Learn why.

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Is Dynamic Caller ID Good For Your Brand?

If you are like most people, you’ve become numb to the overwhelming influx of spam and telemarketer robocalls coming to your smart phone. Just think of your own behavior — how often do you pick up an incoming phone call versus letting most calls go to voicemail? The inherent problem with call tracking software and dynamic Caller ID is that it isn’t always a good choice for your brand. Learn more about dynamic caller ID in this revealing post.

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